2565660 - Default UI Within Outlook and Excel Add-Ins

SAP Knowledge Base Article - Public

2565660 - Default UI Within Outlook and Excel Add-Ins

Symptom

You want to change the default UI (User Interface) that opens within the Outlook and Excel add-ins.

Environment

Microsoft Outlook Add-In, Microsoft Excel Add-In

Cause

The default UI that the Outlook and Excel plugins uses is the Preferred Client set in the system.

Resolution

To set a different UI to be shown in your Outlook/Excel add-in please follow the steps below:

Silverlight & HTML5

  1. Go to Adapt
  2. Go to Company Settings
  3. Go to Client tab
  4. Select your preferred UI in the Preferred Client dropdown

RUI (Responsive UI)

  1. Click on the Profile menu button (top right corner)
  2. On the menu select Launch HTML5 option
  3. Follow the same steps as for Silverlight & HTML5 (above)

 

Important:

  • Changes to the Preferred Client option will affect not only your Outlook/Excel Add-ins, but will also make the selected UI the default for your system in general.
  • Even if you use the SAP System URL of a different UI in the Log On screen of the add-in, the system will ignore it and will still get the default UI of the system.

Keywords

Outlook Add-In, Excel Add-In, Default UI, Preferred Client , KBA , LOD-CRM-GW-OUT , Outlook , How To

Product

SAP HYBRIS C4C ADDINS 1802 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711