SAP Knowledge Base Article - Public

2565163 - Errors When Migrating SEPA Mandate and Bank Data for Existing Customer

Symptom

You want to migrate Financial Data, such as Payment Data including SEPA Mandate data, as well as Bank Data for an existing customer. After executing the migration error messages appear:

  • 'Enter account determination group for customer XYZ (XYZ represents the customer ID), company ABC (ABC represents the company ID)'
  • 'IBAN missing in payer bank account for SEPA mandate XXX (XXX represents the SEPA Mandate ID)'
  • 'SWIFT/BIC missing in payer bank for SEPA mandate XXX'

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Access the Activity List of your current Implementation Project in the Business Configuration workcenter.
  2. In the Integreate and Extend phase open the Migration of cusomtomers activity.
  3. Press on Migrate customers using the migration tool.
  4. Select the migration unit containing file that you want to migrate.
  5. Press Execute Migration.
  6. Result: The error messages regarding the Account Determination, IBAN and SWIFT appear.

Cause

Currently it is not possible to migrate Bank Data as well as Payment Data for existing customers in one single migration step. Bank Data as well as Payment Data can only be migrated in one step for the generation of new Customers via Migration.

Resolution

If you need to migrate Bank Data as well as Payment Data for existing customers the migration needs to be executed in two steps.

  1. First migrate only the Bank Data of the respective Customers in a separate Migration Unit.
  2. In a second step upload and migrate a file containing the Customers' Payment Data, such as Payment Method as well as SEPA MANDATE data.

Keywords

SEPA MANDATE migration, Bank Data Migration, existing Customers, enhancement mode , KBA , AP-BP-MIG , ByDesign: Business Partner Migration / Replication , Problem

Product

SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1711