2564989 - Application Error when trying to subscribe to Job Alerts

SAP Knowledge Base Article - Public

2564989 - Application Error when trying to subscribe to Job Alerts

Symptom

Internal candidate receives an application error when clicking on 'create new alert'  similar to:

errorId=e941b67e-f4af-4a5d-85ed-14e18530422e, fingerprint=845cb1cb35bf92b8b81fc900b261adb3818cf15d, timestamp=2017-11-14T13:45:37.035+0000

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Careers Tab
  2. Click on Saved Searches / Alerts
  3. Click on Create New Job Alert
  4. Receive Application Error

Cause

Candidate has not accepted the DPCS on their Candidate Profile

Resolution

The candidate will have to log into their Candidate Profile and accept the Data Privacy Consent Statement

Note: This can't be done via Proxy, the user must log in directly to accept the statement

See Also

Career Site

Create Job Alert

Keywords

KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions