You desire to have an integration between Outlook and LMS that could inform the LMS administrator when a user accepted or not the calendar invite for a Scheduled Offering.
SuccessFactors Learning Management System - Notifications
Reproducing the Issue
Create a Scheduled Offering
- Enroll a user on it
- User receives the enrollment notification
- User accepts the calendar invite for this Scheduled Offering
LMS does not have the option to get such information back from Outlook. The system is designed to send calendar invites to the user, however if the user accepted or not the invite, this is only visible on the Outlook side. From the LMS perspective, the user is enrolled on the scheduled offering.
Outlook Integration, calendar invite, user accepted invite, Scheduled Offering invite , KBA , LOD-SF-LMS-NOT , Notifications , Problem