2564977 - Check on LMS side if user accepted the calendar invite on Outlook

SAP Knowledge Base Article - Public

2564977 - Check on LMS side if user accepted the calendar invite on Outlook

Symptom

You desire to have an integration between Outlook and LMS that could inform the LMS administrator when a user accepted or not the calendar invite for a Scheduled Offering.

Environment

SuccessFactors Learning Management System - Notifications

Reproducing the Issue

  1. Create a Scheduled Offering
  2. Enroll a user on it
  3. User receives the enrollment notification
  4. User accepts the calendar invite for this Scheduled Offering

Resolution

LMS does not have the option to get such information back from Outlook. The system is designed to send calendar invites to the user, however if the user accepted or not the invite, this is only visible on the Outlook side. From the LMS perspective, the user is enrolled on the scheduled offering.

See Also

2375066 - Scheduled offering Registration Notification with Outlook calendar invite OR .ics as attachment.

 2167560 - Submit an Enhancement Request for LMS

Keywords

Outlook Integration, calendar invite, user accepted invite, Scheduled Offering invite , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions