"Record Learning" option is missing in Instructor view
SuccessFactors Learning Management System
Reproducing the Issue
1) As an Instructor, go to "My Classes" tab->Past Classes->Choose an Offering->click on the "USERS" tab
2) In the drop down there, with "All" and "Not Recorded Learning" option, the system should show us the blue "Record Learning" button before the "Send Email" button at the bottom of the page.
The reason for record learning option not showing up for instructor since that Schedule Offering(SO) has "Include in Government Reporting" option enabled.
For instructor to view the record learning option for past schedules, system validates his workflow access for "Record Learning" and checks if either SO or any of the SO participants have "Include in Government Reporting" option enabled. If either Scheduled Offering OR any of the participants in Scheduled Offering are set for "Include In Government Reporting" option, then "Record Learning" button will not be shown to Instructor and this is an expected behavior.
Record Learning missing, instructor view record learning , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem