2564503 - LMS: Catalog Title Sort Order

SAP Knowledge Base Article - Public

2564503 - LMS: Catalog Title Sort Order

Symptom

Title sort in catalog does not sort numbers.

Environment

Successfactors Learning Management System (LMS)

Reproducing the Issue

Notice that Chapter 2 is below Chapter 11 even if catalog configuration is set to catalogSearchSortByOptionsOrder=Title, Relevance, Price, Tier

catalogsupport.PNG

Cause

This is an expected behavior. The title sort is an alphabetical sort. It sorts character by character and has no understanding of multi character numbers in the title.

This is the standard sort supported by database technologies. While the chapters are not in order, it should in no way impact the customers ability to find what they are looking for.

See Also

2265969 - LMS: How to set the default sort options and order on the catalog search screen

https://jira.successfactors.com/browse/LRN-26296

Keywords

title sort chapter number sort by number catalog sort , KBA , LOD-SF-LMS-CAT , LMS Catalog , Problem

Product

SAP SuccessFactors Learning 1708