SAP Knowledge Base Article - Public

2564461 - The Tier 'Sort By' option within the Catalog search

Symptom

When user searches the Catalog, one of the options available to sort the results by is Tier. What is this?

catalog tier.jpg

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

Context
Companies often have types of learning items that rank higher than other types of learning. For example, you might want to rank items for certification higher than general knowledge items. With search tiers, you can tag your curricula and learning items in a catalog with different types of learning. When a user searches for them, he or she can sort by tier to find the most relevant results.

Procedure
1.  Decide on your tiers by considering how you want to tag your learning items and curricula and how you want users to group.
     You can have up to five tiers, so think of the five most important themes of learning. Then assign the most important to tier 1, second to tier 2 and so on to tier 5.

2.  Go to References > Geography > Labels and search for label IDs that start with label.catalog.searchresultsbooster.dropdown
     You see five results, each representing one of the five search tiers. For example, Tier1DisplayValuerepresents tier one and Tier2DisplayValuerepresents tier 2

3.  For each of the five tiers, click theEdit button, go to theLocales tab, and type the name of the search tier for each language. 
     If your top search tier is “Courses for Certification”, click the edit button forTier1DisplayValue, go to the Locales tab, and type Courses for Certification in the EnglishLabel Value box. For each additional  language, type the translation of “Courses for Certification” so that users see the search tier in their own languages.

     If you do not see a locale, you can add it in the Add an Active Locale to the Label area.

4.  Go to Learning > Catalogs > Items and set items' search tier.
     You are not required to set a search tier. Learning items without a tier appear in the bottom of the list, grouped together.

     Tip: Catalogs often have many learning items associated with them. Use the filter (Enter Title or ID) and click Go to narrow the list of learning items.

5.  Go to Learning > Catalogs > Curricula and set curricula's search tier.
     You are not required to set a search tier. Catalogs without a tier appear in the bottom of the list, grouped together.

Keywords

Tier, Tier1DisplayValuerepresents, Catalog, Curricula, catalog search, sort by , KBA , LOD-SF-LMS-CAT , LMS Catalog , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning all versions