2564367 - Rehire with New Employment option does not appear in Manage Pending Hires

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2564367 - Rehire with New Employment option does not appear in Manage Pending Hires

Symptom

  • The option for 'Rehire with New Employment' does not appear in Manage Pending Hires when the user is coming from ONB or RCM
  • During the duplicate check, the option for 'Rehire with New Employment' does not appear with the other options, 'Accept Match' and 'Ignore Matches':

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Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Reproducing the Issue

  1. Navigate to Manage Pending Hires and select a user to rehire
  2. Fill in data in the Identity section and continue - verify first and last name match an existing user
  3. Duplicate check appears, however option for 'Rehire with New Employment' does not

Completing the same steps through 'Add New Employee' will display the option:

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Cause

This is expected behavior

Resolution

  • In Manage Pending Hires, if the user being hired is coming from ONB or RCM, the existing employment data should not be removed, so the option for 'Rehire on New Employment' will not be exposed during the duplicate check in this scenario.
  • The option will appear however during Add New Employee and Rehire Inactive Employee

See Also

JIRA ECT-65674

Keywords

EC, ONB, RCM, Rehire with new employment, MPH, duplicate check , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1711