2564213 - Scheduled Offering not visible when Users search

SAP Knowledge Base Article - Public

2564213 - Scheduled Offering not visible when Users search

Symptom

Customer has set up a Scheduled Offering but the users are unable to find it.

The Admin can see the Scheduled Offering has been created.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Create a Scheduled Offering
  2. Proxy as a User and try to locate the Offering.
  3. User will be unable to see the Scheduled Offering

Cause

The Scheduled Offering has no Catalog assigned to it, hence it is not visible for the Users

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Resolution

  1. Open the Scheduled Offering
  2. Under Related click on More
  3. Click on Catalogs
  4. Assign new Scheduled Offering to a Catalog which the target users have access to.

Keywords

Scheduled Offerings, Catalogs, , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions