2564015 - Update button missing from approval on the SF mobile app

SAP Knowledge Base Article - Public

2564015 - Update button missing from approval on the SF mobile app

Symptom

  • Approver can see on the web browser Delegate / Update / Send Back / Approve buttons however on the SF mobile app Update is not there
  • Update button is missing on the SF mobile app for ToDo approval
    Update Button using the Web.PNG
    Update Button missing with the APP.jpg   iOS.png

Environment

  • BizX Platform
  • SuccessFactors HCM Suite: Mobile

Cause

 Currently we do not support the Update functionality on Mobile.

Resolution

  • This is working as expected.
  • We only support: Approve, Reject and Sendback, delegate for approvals on the SF mobile app

Keywords

ToDo, approval, SF mobile app, mobile, Update, portlet , KBA , LOD-SF-FWK-MOB , Mobile Framework , Problem

Product

SAP SuccessFactors HCM Suite all versions