SAP Knowledge Base Article - Public

2563890 - Loading of content based on remote HANA models fails in SAP Analytics Cloud


  • Small blue circles appear (loading) instead of charts and tables in SAP Analytics Cloud (SAC).
  • Browser trace showing GetServerInfo is delivering data.
  • The error in the browser console is:

TypeError: Cannot read property 'levelTypeName' of undefined
    at Function.e.getFullLevelTypeStringFromLevel (query.worker.main.8353a9d484b4038aef93.js:formatted:14643)
    at Function.e.getLevelTypeStringFromLevel (query.worker.main.8353a9d484b4038aef93.js:formatted:14637)
    at query.worker.main.8353a9d484b4038aef93.js:formatted:169888
    at Array.forEach (<anonymous>)
    at p._addDayTimeDimensionSpecialFormatFlag (query.worker.main.8353a9d484b4038aef93.js:formatted:169885)
    at p.<anonymous> (query.worker.main.8353a9d484b4038aef93.js:formatted:169856)
    at <anonymous>


  • SAP Analytics Cloud 2017.21


  • Bug identified  by Development.


  • Fixed in 2017.21.4 , 2017.22.5 and 2017.23

See Also


EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, button , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem


SAP Analytics Cloud 1.0