Functionality of Collaborative step of Route map
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Functionality of Collaborative Step in a route map
User is not able to move the requisition for approval to next step when using the collaborative step in the Route map where there is only 1 Exit user.
In route maps, collaborative step means that all the users in that step will have the requisition at the same time and they can edit. If there are no exit users, then the requisition must be completed by every person in the collaborative step (Hiring manager in this case). If all of the users are made as exit user, only then, all of them will have the permission to send it to the next step.
Let us suppose all of the users in the collaborative step are exit users. Let us say that the hiring manager has completed the requisition. On completing, he can move it to next step without waiting for other users to complete, since he/she is an exit user. Same behavior would be seen for all other users in that collaborative step.
In the iterative step, the requisition moves to the next person after it is approved by the user who has the requisition currently. But in collaborative step, the requisition is with all the users in that step, but it needs to be completed by all of them if there are no exit users, only then it can be moved to the next step.
Hence, the solution of the above issue would be to make all the users in the collaborative step as exit users, so that any user in the collaborative step can send the requisition to the next step.
KBA , LOD-SF-RCM-MAP , Routing, Route Maps & Workflows , Problem