SAP Knowledge Base Article - Public

2563383 - Dependents Portlet Is Missing In The Employee's Profile

Symptom

Dependent portlet is not visible in the employee's profile.

Environment

Successfactors - Employee Central

Reproducing the Issue

  •  Navigate to employee's profile
  •  Dependent's portlet is not visible in the page

Resolution

If such an issue occurs, please check:

  • If Dependent Management is enabled in Provisioning (This can be verified by the implementation partner else raise an incident to LOD-SF-EC-DPD to have it checked)
  • If  enabled, check if the permission is provided in Employee Central Effective Dated Entities -> Dependent
  • If yes, check if the Dependent block is configured in Admin Center -> Configure People Profile

Keywords

Dependents portlet Dependents Management Employee Profile Personal Information , KBA , LOD-SF-EC-DPD , Dependents Management , Problem

Product

SAP SuccessFactors HCM Core all versions