SAP Knowledge Base Article - Public

2562975 - Improve import tool performance LRN-20673 B1711


We Improved the performance of our import tool (SYSTEM ADMIN > TOOLS). As a part of improved performance, we no longer allow adding and updating a record in the same import file. For example you cannot add a user with ID jdoe and first name John and then, in the same import file, update jdoe to have the first name Jane.


Learning Management System

Successfactors Learning Management System

Successfactors LMS


Reproducing the Issue

1. Navigate to System Admin > Tools > Import Data

 2. Download the relevant template and add the line Items to the entity.

 3. Import the data back using the updated template.


This enhancement applies to Instructor and Org budget imports ONLY., However You will still be able to import any other entities with updates/new in the same import file.


Improve import tool performance LRN-20673 B1711 Import tool , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Product Enhancement


SAP SuccessFactors Learning 1711