Your scheduled workflow rule does not trigger the expected notifications.
SAP Cloud for Customer
Reproducing the Issue
You created a workflow rule with at least one condition using the option "'Before Object Change". You selected the Timing = Scheduled.
- Go to the Administrator workcenter.
- Go to the Workflow Rules view.
- Click new.
- Set the Timing as Scheduled and use "Before Object Change" in one of the conditions.
- Activate the workflow rule.
RESULT: After waiting for the scheduled time, you realise that the workflow rule is not triggered for the expected objects, even when the conditions are met.
In scheduled workflow rules, the condition of type "Before Object Change" is not supported.
The system checks the rule at the time of it being triggered. If the workflow rule is scheduled, that means that the change of the value already happened and at the time of the workflow execution, there is no longer a 'before' value (as the object change already happened previously).
If you want to use the type "Before Object Change" in your conditions, you need to define the rule timing to either On Create or On Every Save.
Scheduled Workflow, Workflow, Workflow Condition, Before Object Change, Scheduled , KBA , workflow , scheduled workflow , before object change , LOD-CRM-WKF , Workflow , Problem