SAP Knowledge Base Article - Public

2562325 - Users for whom the Item has been record learned with failure status are appearing in the Reassignment assistant

Symptom

An Item that has been recorded for a user with a failure status is appearing as "Not Started" in reassignment assistant.

Environment

Successfactors Learning

Learning Management System

Reproducing the Issue

Record learn an Item to a user with a "Failure" Status
Navigate to the Item > Online Content > Click on Content object > OK.

Step 2.JPG

Click Save and you will get a message for reassignment > Click Yes . 
In the reassignment assistant you will see the user for who Item was recorded with failure status.

Reassignment Assistant.JPG

Cause

 This has been Identified as a defect, LRN-24723

Resolution

 This defect will be resolved in B1802 Release.

Keywords

LRN-24723 , Reassignment assistant, Not Started , KBA , LOD-SF-LMS-CNT , Content , Bug Filed

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508