SAP Knowledge Base Article - Public

2562266 - Action search not fetching username

Symptom

Action search not fetching username if we search username with single character.

If a username is 1 and we type 1 in serach box in Admin Center and search the user then system is not displaying the user record.

But if a username is 123 and we type 1 in serach box in Admin Center and search the user then system is displaying the user record.

Environment

SuccessFactors BizX Suite

Reproducing the Issue

  • Login to Successfactor.
  • Go to Admin Center.
  • Search username with one character 1 or S in search box. System is not fetching the record even the user is a Active user in the system.
  • Search username with two characters 12 or Su, System is fetching the record.  

Cause

Expected Behaviour.

Resolution

As per the current design, If an user name contains only a single character then when you search the user in action search under admin center the system will not display/fetch the record.

Keywords

Action Search Search Username , KBA , LOD-SF-PLT-SRH , Search , Problem

Product

SAP SuccessFactors HCM Core 1711