SAP Knowledge Base Article - Public

2562258 - Account Hierarchy does not show all records in fiori

Symptom

Account Hierarchy does not show all records while accessing via an Account in Fiori Client

Environment

Fiori

Reproducing the Issue

  1. Go to Customer Work Center.
  2. Go to Accounts.
  3. Open any Account.
  4. Go to Account Hierarchy tab.
  5. Here only 100 records are shown.
  6. There is no paging as well to view all the records, if more than 100.

Cause

This is a current limitation in Fioir Client with respect to Account Hierarchy.

Resolution

This is considered as Product Backlog for future release.

As a work around kindly access Account Herarchy from the relevant work center view.

Keywords

KBA , account hierarchy , no paging in account hierarchy , AP-RC-MOB-UIF , Responsive UI , Product Enhancement

Product

SAP Hybris Cloud for Customer 1711