SAP Knowledge Base Article - Public

2561548 - VLS Error when registering for a WebEx class

Symptom

Upon registering for a class user receives. "Failed to register into schedule. A VLS error occurred. Please contact your administrator VLS Error: javax.nt.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to request target. "

Environment

SAP Learning Management System

Cause

Webex has updated their security certificate.

Resolution

Please contact a support representative regarding this issue. (Support Engineer see internal memo for next steps)

Keywords

KBA , LOD-SF-LMS-VLS , LMS Virtual Learning System , Problem

Product

SAP SuccessFactors Learning 1708