SAP Knowledge Base Article - Public

2561335 - Item title and description in Catalog displayed in wrong Language

Symptom

When searching for an Item in the Catalog the Item appears in a Language different than the defined by the User under "Options and Settings".

Environment

SuccesFactors Learning Management System (LMS)

Reproducing the Issue

  1. Open the Catalog
  2. Search for an Item (try using the Item ID)
  3. The Item appears in the Catalog but with title and description in a language different than the one set by the User

Cause

The Language defined for the Catalog is independent from the one defined in for the system.

Resolution

There are two options to view the Catalog, with Catalog 3.0 enabled and with it disabled, each behave differently for this setting:

  • Catalog 3.0 enabled:
    1. Open the Catalog in the User side
    2. Click in "Language and Currency" button (next to the search bar);
    3. Set the primary language to the desired one (the User can also set the secondary language as desired);
    4. Hit the "Ok" button.
  • Catalog 3.0 disabled:
    1. Open the Catalog in the User side;
    2. Click in the arrow pointing down below the search bar;
    3. Set the primary language to the desired one (the User can also set the secondary language as desired);
    4. Perform a search (for the languages to be saved).

See Also

2141986 - Catalog Search User Primary & Secondary Language select - LMS

Keywords

Catalog, Language, Primary Language, Secondary Language, Catalog3, Wrong, Options and Settings , KBA , LOD-SF-LMS-CAT , LMS Catalog , LOD-SF-LMS-LAN , Language Packs & Translation , Problem

Product

SAP SuccessFactors Learning 1708