Contingent worker's manager does not see ToDO notification on Homepage. However, the manager receives email notification in his/her mailbox for the business email address maintained in Personal Information -> Email address portlet.
Employee Central: Contingent workforce
Reproducing the Issue
Configure a business rule with WorkOrder base object
Configure Off Cycle Event Batch:offset such as:-3
Configure an Off Cycle Event Batch job of Job Type BizX Daily Rules Processing Batch in Provisioning
Prepare a contingent worker. Make its enddate 5 days after current date or whatever logic has been used in the business rule
Fill its manager and workorder owner
Run the Off Cycle job in Provisionig
Receive workorder expiration email as manager and workorder owner. But they do not get notification on ToDo tile in Homepage.
Currently the manager and workorder owner will not get the notifications in Homepage -> ToDo tile if they are in Homepage V3.
It works fine in non V3 Homepage as shown below.
The engineering team is aware of the issue and they are working on resolving it for V3 Homepage as well.
UI-11657, work order, alert, notification, email, owner, todo, expire, end , KBA , LOD-SF-EC-CWF , Contingent Workforce , How To