SAP Knowledge Base Article - Public

2560814 - Roambi Analytics - Internal Distribution Troubleshooting

Symptom

Unable to sign and/or install Roambi internal distribution app

Environment

SAP Roambi Analytics

Resolution

Step 1: Check that the provisioning profile is created properly.
• Profile Type = iOS Enterprise
• Entitlements = Data Protection should be enabled


Incorrect Provisioning Profile:

1.png

Correct Provisioning Profile:

2.png

How to enable Data Protection:

3.png

4.png


Step 2: Check that the signing certificate is correct

1. Certificate should exist.

5.png

2. Private key should exist.

6.png

3. Only 1 certificate with that name should exist. Duplicate certificates will cause confusion and should be removed.

7.png

4. Certificate should be valid and not expired

8.png

5. Cert name should match name on the Provisioning Profile

9.png

Keywords

KBA , BI-ROM-APP-IOS , Roambi analytics iOS app , Problem

Product

SAP Roambi Analytics for iOS all versions