SAP Knowledge Base Article - Public

2560670 - LMS: Validation Error: Item no longer active or no longer have access to this item

Symptom

'Validation Error: Item no longer active or no longer have access to this item' is encountered when trying to start a course.

Environment

Successfactors Learning Management System (LMS)

Reproducing the Issue

1. On the learning plan, start course.

revise.png

 

2. Click on OK and a validation error will appear. But if you click on Cancel, user can launch the course.

validation.jpg

Cause

LMS detects that the item has a new revision but the revised item detected is inactive.

Resolution

Inactive revised item needs to be deleted. If the user is having an issue deleting it due to associations, they can reach out to Professional Services for further assistance.

Keywords

revision revised item validation error item is no longer active , KBA , LOD-SF-LMS-ITE , LMS Items , LOD-SF-LMS-CAT , LMS Catalog , Problem

Product

SAP SuccessFactors HCM Core 1708