The option "Request Schedule" is available for users, even when there are Schedule Offerings available to enroll.
SuccessFactors Learning Management System (LMS)
The item type is not instructor-led.
This is an expected behavior. Only instructor-led courses do not display the option "Request Schedule" when there are available scheduled offerings for the item. Hence, if "Enable User Requests" is set to true on the item level, users can request a course to be scheduled for a time and location that suits them better than what is currently offered.
*Other item types (i.e. Blended) do not apply to the above designed behavior.
LMS, Schedule Offering, Request Schedule, Request Schedule Behavior, LRN-31851 , KBA , LOD-SF-LMS , SuccessFactors Learning , How To