SAP Knowledge Base Article - Public

2559966 - Option Request Schedule still available when there are already Scheduled Offerings to enroll

Symptom

The option "Request Schedule" is available for users, even when there are Schedule Offerings available to enroll.

Environment

SuccessFactors Learning Management System (LMS)

Cause

The item type is not instructor-led.

Resolution

This is an expected behavior. Only instructor-led courses do not display the option "Request Schedule" when there are available scheduled offerings for the item. Hence, if "Enable User Requests" is set to true on the item level, users can request a course to be scheduled for a time and location that suits them better than what is currently offered.

*Other item types (i.e. Blended) do not apply to the above designed behavior.

See Also

2393336 - How to disable option Request schedule for users

Keywords

LMS, Schedule Offering, Request Schedule, Request Schedule Behavior, LRN-31851 , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions