SAP Knowledge Base Article - Public

2559814 - Q4 2017 - FAQ Questions about License User Type

Symptom

  • What exactly is the difference between functional user and active user?
  • Which kind of impact has this on the license costs?
  • Is this  kind of user type also existing in BizX? Means is this handed over via a interface?

Environment

  • SAP SuccessFactors HCM Suite
  • Learning Management System (LMS)
  • User records > license User type field

Resolution

  • What exactly is the difference between functional user and active user?

The new License User type field will have 2 possible values: Active User and Functional User.
All new users created in the system will have this field set to Active User.
To set the field to Functional User, and admin can enable the field for display in the user record and change in the GUI or do a bulk change using the data import tool. Since this is a required field, it will automatically be displayed.

Functional User :
IMPORTANT NOTE: You need to note that this can only be used if the customer has this license type per their contract regardless of whether the user falls into any of the categories below.
- Seasonal
- Mastered in ERP HCM (side by side)
- Contractor
- Retirees
- Former employees with access

Active User :
- Full time
- Part time
- Leave of Absence

  • Which kind of impact has this on the license costs?

This question has to be asked to License / Sales department. You need to confirm this information with License and Sales department.
As in product support we dont handle license questions or costs. It is simply a different license type of user.

  • Is this kind of user type also existing in BizX? Means is this handed over via a interface?

No, and it cannot be transfer via connector at the moment, only can be change via import tool.

  1. System admin > tools > import data
  2. Record type = Users
  3. Select "download template"
  4. Submit
  5. Fill the mandatory fields (Active, Role) USer ID and the License User type (last column to the right) with Functional.
  6. Repeat the same steps but in 3. choose “import data” and the import option is “update”.

TIP: use a connector input file (archived in system admin > connectors > User connector -SF > show archived input file) as basis to build your file

See Also

Please support this enhancement to include this field in the connector: https://influence.sap.com/sap/ino/#/idea/47698

New enhancement was created for this feature: https://influence.sap.com/sap/ino/#/idea/214000 [Created 27/06/2018] (Please vote if you would like to see this feature available for connectors in LMS in the future.)

Keywords

SAP, SF, LMS, learning, SuccessFactors, License User Type, User record, LRN-16330, Functional User, Active User , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning 1711

Attachments

LRN-16330 - Functional User.jpg