2559611 - 'Unable to retrieve data from the datasource' when using Business Content packages in SAP Analytics Cloud (BOC) & SAP Digital Boardroom

SAP Knowledge Base Article - Public

2559611 - 'Unable to retrieve data from the datasource' when using Business Content packages in SAP Analytics Cloud (BOC) & SAP Digital Boardroom

Symptom

"Unable to retrieve data from the datasource" error when using Business Content "Best Practice Solution Package Retail" packages in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)

Environment

  • SAP Analytics Cloud 2017.20.1

Reproducing the Issue

  1. Log on to SAP Analytics Cloud
  2. Click Main Menu - Browse - Files
  3. Click the Content Library icon on the left
  4. Navigate to the Business Content
  5. Click the "Best Practice Solution Package Retail" package
  6. Click Import

Cause

This package requires a Live connection to obtain the data from the datasource.

Resolution

Please look at the documentation which will assist you with configuring this live connection:

https://rapid.sap.com/bp/assetsdownload/?publishedUrl=https%3A%2F%2Fsupport.sap.com%2Fcontent%2Fdam%2FSAAP%2FSol_Pack%2FLibrary%2FConfiguration%2FVC4_S4HANA1611_BB_ConfigGuide_EN_XX.docx&bomId=12017af36701517385d61817d0b3ff36&pvId=1127a07397e84e19acfef1632a931efe&sivId=3c75ea1fcf45430996b841448a6b60c4&bbId=70f4f142a80d4e3892a91dc46e82d3f5

More documentation regarding packages from the Business Content Library can be found at:

https://rapid.sap.com/bp/#/BP_S4H_ANA

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , Problem

Product

SAP Analytics Cloud 1.0