2559189 - Field Nickname for Contacts is not Available in the Template for Migration Of Customer

SAP Knowledge Base Article - Public

2559189 - Field Nickname for Contacts is not Available in the Template for Migration Of Customer

Symptom

You have a requirment to mass update the field Nickname for Contacts using Migration of Customers, however the field is not available for migration.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Go to Business Configuration workcenter
2. Select Implementation Projects view or Overview.
3. Search and open the migration activity Migration of Account Hierarchies
4. Execute Migration for the respective Migration File

Cause

The field Nickname is not released for Migration of Customers

Resolution

You can use Data Workbench work center for your requirement. You can follow the below steps:

1. Go to Data Workbench work center
2. Select Export view
3. Search for Contacts
4. Select Next
5. Select Export Data

Once the data is Exported you can download the CSV file from the Monitor view. You will be able to see the field Nickname in the CSV file.
After updating the field in the CSV file you can then upload the same using Update view in Data Workbench work center.

Keywords

Data Workbench, Update, Contact, Nickname , KBA , LOD-LE-MIG-CNT , LEAP Migration Content , Problem

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711