2559154 - LMS: Loading Course Data when launching Scorm 2004 4th Edition

SAP Knowledge Base Article - Public

2559154 - LMS: Loading Course Data when launching Scorm 2004 4th Edition

Symptom

When launching SCORM 2004 4th Ed, the page only says 'Loading Course Data'.

loadingcoursedata.png

Environment

Successfactors Learning Management System (LMS)

Reproducing the Issue

Run the affected course from user's learning plan.

Cause

The launch method was not set correctly.

Resolution

1. Make sure to have the content zip file from the customer.

2. Check on the imsmanifest.xml file and verify the schema version.

schemaversion.PNG

3. Once verified, go to Content> Content Objects and search for the object id.

4. Go to Launch Method and select

5. You would also need to modify the item associated to the content to have the course reassigned to the users if needed.

Keywords

Scorm 2004 4th Edition 4th edition Scorm 2004 Loading course data cannot play Scorm 2004 , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning 1708