2558887 - Button To Create a New Contact From a Sales Quote Is not Available

SAP Knowledge Base Article - Public

2558887 - Button To Create a New Contact From a Sales Quote Is not Available

Symptom

The button to create a new contact in a sales quote is missing.

Reproducing the Issue

1. Go to the Sales work center.
2. Go to the Sales Quote view.
3. Select a sales quote.
4. Go to the Involved Parties facet.
5. Click on Contacts.
6. Click on Add.
NOTE: Only existing contacts are available.

Cause

This is expected system behaviour.

Resolution

It is not possible to create a new contact from a sales quote.

There is an option to add an existing contact.
1. Go to the Sales work center.
2. Go to the Sales Quote view.
3. Select a sales quote.
4. Go to the Involved Parties facet.
5. Click on Contacts.
6. Click on Add.
7. Select from the dropdown menu of existing contacts.

Keywords

Sales Quote
New Contact Button
Contacts 

, KBA , LOD-CRM-SRP , Service Request Processing , Problem

Product

SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1711