2558815 - Data Workbench Does Not Use the Internal Number Range for Creation of Employees

SAP Knowledge Base Article - Public

2558815 - Data Workbench Does Not Use the Internal Number Range for Creation of Employees

Symptom

You are uploading Employees using the Data Workbench functionality, but the Employees are not getting an ID from the Internal Number Range assigned to them.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Data Workbench work center and access the view Import;
  2. Select the object Employees and click Next;
  3. Upload your file, make sure that all data is correct and click Next;
  4. Finish the import;
  5. When you go to check the employees, the IDs assigned are the ones entered in the .csv file imported, rather than using the Internal Number Range.

Cause

This is the current standard behavior of the system.

Resolution

Currently the Employee & User Data service supports only external numbers for Employee IDs, because this ID is also used to generate the user ID, which is also part of the same service.
The assignment of internal number range to employees during data import using Data Workbench is being evaluated for a future release.

Keywords

KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711