2558422 - SkillSoft Connector creating duplicate subject areas and subject area hierarchies

SAP Knowledge Base Article - Public

2558422 - SkillSoft Connector creating duplicate subject areas and subject area hierarchies

Symptom

SkillSoft Connector creating duplicate subject areas and subject area hierarchies

Environment

SAP SuccessFactors Learning Management System (LMS) - Release b1708

Reproducing the Issue

  1. Run SkillSoft Connector with input files having ADD as prefix
  2. All items, subject area and subject area hierarchy got created as expected
  3. Go to LMS > References > Learning > Subject Areas and make on of the Subject Areas as the parent subject area for another
  4. Run SkillSoft Connector with input files that modify the existing subject areas without ADD as prefix
  5. After the successful run of connector, the hierarchy is duplicated
  6. Subjects are also duplicated

Cause

 This has been identified as a defect under LRN-19642

Resolution

  • LRN-19642 is targeted to be corrected in release b1711
  • A support Incident should be created to request a clean-up script for duplicated subjects and hierarchies if needed

Keywords

SF SuccessFactors Learning LMS subject area hierarchy hierarchies duplicate multiple same growing large many added LRN-19642 , KBA , LOD-SF-LMS-CON , Connectors , Bug Filed

Product

SAP SuccessFactors Learning 1708