2558203 - Error Log File for Migration of Service Request not Showing the Correct Number of Erros After Download

SAP Knowledge Base Article - Public

2558203 - Error Log File for Migration of Service Request not Showing the Correct Number of Erros After Download

Symptom

During the migration of Service Request, in the Simulation step you see X number of errors. But when you download and open the Error Log File you see more than X number errors.

Reproducing the Issue

  1. Go to Business Configuration work center
  2. Select the Overview view
  3. Search and select the activity Migration of Service Request
  4. Select migrate Service Request using migration tool
  5. In the Migration tool select the file to be migrated
  6. Select the Migration mode as Add new records
  7. Select Execute migration Step by Step

In the Simulation step you can see that you have got X number of errors. But when you download and open the Error Log you could see more than x errors.

Cause

  1. The difference in the error count is due to bundling technique
  2. In the bundling technique, if any one of the record is having an error then the entire bundle will be consider as error and not proceed further to migrate
  3. The error count in the log is based on number of actual errors in the data file
  4. So due to this, the error count in the log is different than the total count(based on output of bundling technique)

Resolution

It has been added to our Development backlog and will be fixed in one of the future releases.

Keywords

Migrtaion Error Log, Error Log number,  Error Count , KBA , LOD-LE-MIG-MWB , LEAP Migration workbench , Problem

Product

SAP HYBRIS C4C ADDINS 1802 ; SAP Hybris Cloud for Customer 1711