SAP Knowledge Base Article - Public

2557852 - Script error when accessing people profile after enabling MDF Talent Pools - Succession Management

Symptom

Getting a script error in Employee Profile/People Profile after enabling MDF Talent Pools. Totally unable to see the contents of Profiles.

script error in people profile after enabling mdf talent pools.png

Environment

  • Succession Management MDF Talent Pools
  • People Profile
  • Employee Profile

Reproducing the Issue

Go to Employee Profile / People Profile > Error message pops up > After clicking on cancel or ok, no data/portlet is populated.

To investigate, Go to Configure Object Definition > Search for TalentPool generic object, no such object exists.

Cause

Issue is caused by missing Generic Objects for Talent Pools. MDF Talent Pool data is configured to display yet generic objects are not properly loaded in the instance.

Resolution

Please contact support if no access to Provisioning. Support needs to disable and enable the Generic Objects in the back end (Provisioning).

Keywords

Application Error, Employee Profile, People Profile, MDF Talent Pools. , KBA , LOD-SF-SCM-TP , Talent Pools , LOD-SF-EP-PP3 , People Profile , Problem

Product

SAP SuccessFactors HCM Core 1708