2557845 - Failed to connect to system in SAP Analytics Cloud (BOC)

Symptom

Failed to connect to system in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)

Google Chrome Developer Tools show that https://<HANAHOST>:<HANAPORT>/sap/bc/ina/service/v2/GetServerInfo failed with 401 Unauthorized

401 - Not authorized You're not allowed to access the specified resource. Credentials are missing or incorrect.

Possible solution Please enter valid credentials when being prompted. In case you forgot your credentials please contact your system administrator.

Environment

SAP Analytics Cloud
SAP HANA

Product

SAP Analytics Cloud 1.0

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, CORS, xsaccess, xsadmin , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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