SAP Knowledge Base Article - Public

2557011 - Scheduled Offering withdraw notification (SystemUnenrollmentNotification) recipients

Symptom

It is desired to have a better understanding on the Scheduled Offering withdraw notification recipient.

Environment

SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

The Scheduled Offering withdraw notification has its recipients set based on two different configurations:

Either on what is set in the Registration Settings:

System Admin > Configuration > Registration Settings > Confirmation Notification Defaults > based on which boxes are checked, the withdraw notification will be sent.

Confirmation Notification Defaults.jpg

Or on what is set in the scheduled offering level:

Navigate to Learning > Scheduled Offerings > and search for the desired scheduled offering > Settings > this box will show who is set in the Registration Settings to receive the notifications. It is possible to override the Registration Settings configuration by selecting the desired boxes in the Settings for the Scheduled Offering and clicking on Save. Once the admin removes the user from the Scheduled Offering, the notification will be sent to the desired contacts.

settings.jpg

See Also

2330530 - LMS Notifications Knowledge Support and Tips
2233276 - Notification settings for Scheduled Offering

Keywords

SystemUnenrollmentNotification, withdraw, scheduled offering, recipient, notification, settings , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions