SAP Knowledge Base Article - Public

2556959 - Unable to connect to OData. Check the connection details and user credentials, and then try again in SAP Analytics Cloud (BOC)

Symptom

Unable to connect to OData. Check the connection details and user credentials, and then try again. in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)

In SAP Analytics Cloud User Interface after clicking "Create" on "New OData Connection" the dialog reappears with no error message.

In Google Chrome Developer Tools see:

"{"message":"Unable to connect to OData. Check the connection details and user credentials, and then try again.","stack":"","errorDetails":[

{"messageId":"SFSF_INVALID_CREDENTIALS","message":"Unable to connect to OData. Check the connection details and user credentials, and then try again.","bUIMessage":false,"bWarning":false,"status":401}],

"status":500,"bUIMsg":false,"bWarning":false}"

Environment

  • SAP Analytics Cloud
  • SAP Business ByDesign Analytics

Reproducing the Issue

  1. Connect to SAP Analytics Cloud tenant
  2. Create a new Import Data Connection to SAP Business ByDesign Analytics
  3. Enter Connection Name, Description, Data Service URL, Authentication Type, User Name, Password
  4. Click Create
  5. Notice "New OData Connection" the dialog reappears with no error message
  6. Notice in Google Chrome Developer Tools {"messageId":"SFSF_INVALID_CREDENTIALS","message":"Unable to connect to OData. Check the connection details and user credentials, and then try again.","bUIMessage":false,"bWarning":false,"status":401}

Cause

Current password is an initial password which requires changing.

Resolution

Connect to SAP Business ByDesign and change the initial password when prompted.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, OData, 401, SFSF_INVALID_CREDENTIALS, credentials , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0