SAP Knowledge Base Article - Public

2555889 - Employees are not showing in system including the Exported User Data File

Symptom

Employees are not showing in Exported UDF. In monitor Jobs all import jobs are showing as zero failed but when we exported employee export no new users are showing.

 We are unable to search any employees through the people search.

Environment

SuccessFactors

Employee Central 2.0

Cause

Wrong Role-based Permission setting.

permission group and target population were incorrectly assigned as Permission group = All and target population= group.

 

Resolution

Check the Role-based permission in the instance.

In case the permission group and target population are incorrectly assigned as Permission group = All and target population= group.

Then correct it as Permission granted to... Employee Group and Target population = All.

Keywords

New employees not visible in user data file , KBA , new employees not visible , employee not visible in udf , employee central , LOD-SF-EC-EDP , Employee Data Imports , LOD-SF-EC-RBP , Roles & Permissions , Problem

Product

SAP SuccessFactors HCM Core all versions