2555730 - Out of Turn Access: Ad Hoc Report Not Displaying Ratings

SAP Knowledge Base Article - Public

2555730 - Out of Turn Access: Ad Hoc Report Not Displaying Ratings

Symptom

You are running a report to see what Rating was given using Out of Turn Access (OOTA), but the report is showing Unrated.

Environment

  • SAP SuccessFactors HCM Core All Supported Versions
  • Performance Management V12 Acceleration

Reproducing the Issue

  1. Rate a form using OOTA. (The form has not yet moved to your step)
  2. Run an ad hoc report to see what rating was given.
  3. The report shows Unrated, rather than the rating given.

Rating on form:

ootarating.png

Ad Hoc Report:

unrated.png

Resolution

This is due to the Rating being given using OOTA. With OOTA, you are creating a "draft" of the form with your edits. The form will not save your edits until it reaches your step. Once the form is routed forward to your step, the edits will save, and the results will appear in the report.

Keywords

out of turn access, oota, ad hoc, reporting, pm v12a, rating, unrated , KBA , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors HCM Core all versions