SAP Knowledge Base Article - Public

2555116 - Error: This file upload will exceed the total space limit. While trying to attach a file to record Learning Event.

Symptom

Admin receives the error message "This file upload will exceed the total space limit (XXX KB): currently used (XXX KB)" when trying to attach a file to record Learning Event.

storage Limit.png

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. System Admin> User> Tools> Learning Event Editor
  2. Enter a username
  3. Select a training
  4. Click on Attachment
  5. Upload a file when a popup message will appear stating there is not enough storage

Resolution

Please follow the below steps to increase the file size limit.

  1. Please navigate to System Admin>Configuration>System Configuration>ATTACHMENT;
  2. Search for property totalAttachmentsSpaceAllocatedKB;
  3. Increase the value as needed.

See Also

2428362 - Error : The file size exceeds the maximum allowed (600 KB)

Keywords

LMS Storage Limit, LMS, Storage, file upload, Learning Event, Attachment, totalAttachmentsSpaceAllocatedKB , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions