SAP Knowledge Base Article - Public

2555116 - Error: This file upload will exceed the total space limit. While trying to attach a file to record Learning Event.

Symptom

Admin receives the error message "This file upload will exceed the total space limit (XXX KB): currently used (XXX KB)" when trying to attach a file to record Learning Event.

storage Limit.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. System Admin> User> Tools> Learning Event Editor
  2. Enter a username
  3. Select a training
  4. Click on Attachment
  5. Upload a file when a popup message will appear stating there is not enough storage

Resolution

Please follow the below steps to increase the file size limit.

  1. Please navigate to System Admin>Configuration>System Configuration>ATTACHMENT;
  2. Search for property totalAttachmentsSpaceAllocatedKB;
  3. Increase the value as needed.

See Also

2428362 - Error : The file size exceeds the maximum allowed (600 KB)

Keywords

LMS Storage Limit, LMS, Storage, file upload, Learning Event, Attachment, totalAttachmentsSpaceAllocatedKB , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions