SAP Knowledge Base Article - Public

2554509 - Incorrect display of matrix Manager value for user in people profile

Symptom

Incorrect display of matrix Manager value for user in people profile

Environment

Successfactors People Profile

Reproducing the Issue

1. Users have First Name, Last Name and Middle Name defined in the system.

2. But Matrix Manager is displaying only First Name and Last Name in people profile and middle name is not displaying.

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3. Full name of the user defined in the system is Full Name - 정혜인 HR운영팀 Manager

First Name - 정혜인

Middle Name - HR운영팀

Last Name – Manager

 

Resolution

For the user to view the matrix manager middle name is people profile the user needs to have the permission under role based permissions and the target population should be configured as ALL to ALL permissions as shown below,

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Keywords

Matrix manager field, Manager field, permissions to display , KBA , LOD-SF-EP-PP3 , People Profile , Problem

Product

SAP SuccessFactors HCM Core 1708