SAP Knowledge Base Article - Public

2554363 - Mobile app Org chart

Symptom

When opening the Org Chart in the Mobile App under PP3 and click View Full Orgnization Chart it open the full browser within the Mobile App

Environment

  • BizX Platform
  • SF Mobile App

Reproducing the Issue

  1. On the Mobile App go to My Profile Page
  2. Click the first Org Chart under Employee Profile

    mobile_EP_orgChart.png

  3. Click on View Full Orgnization Chart:

    mobile_EP_orgChart_full.png
    Note: this screen (above) will not show details like; Job Title, Name etc.
  1. The page open as in the web browser within the Mobile App

Cause

  • When you navigate to org chart directly from the menu, the view of org chart is native feature owned by mobile app.

    Mobile_orgChart.png

  • However, when you tap org chart block name in employee profile, the page navigated to is hybrid page owned by EC module team.

    mobile_EP_orgChart.png

Resolution

This is an expected behavior for people profile, they are different features.

Keywords

Org Chart, PP3, SF Mobile App , KBA , LOD-SF-FWK-MOB , Mobile Framework , LOD-SF-EP-PP3 , People Profile , LOD-SF-EC-MOB , Employee Central Mobile , How To

Product

SAP SuccessFactors HCM Suite all versions