2553628 - Theme Manager changes do not replicate on the instance theme

SAP Knowledge Base Article - Public

2553628 - Theme Manager changes do not replicate on the instance theme

Symptom

When you save the changes on the Theme Manager, you do not see any changes replicate on the instance theme.

Environment

SAP SuccessFactors BizX Platform

Reproducing the Issue

  1. Enter in Theme Manager;
  2. Change the theme settings;
  3. Save it;
  4. You will see that no change was done.

Cause

The UI elements are stored on cache to save loading times, so the UI theme that is loaded on the browser is not the one that you saved.

Resolution

To be able to see the change, you have 2 options:

  1. You can click "Try it now" (Just under the theme name) before you save it, this feature allow you to preview the changes that you are making. This will force the reload in the cache;
  2. You can logout and login back, this should also force the reload on the cache and then you will be able to see the changes.

Keywords

Theme manager not change changing , KBA , LOD-SF-PLT-THM , Theme Manager Issues , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core all versions