2553509 - Agency Posting - Email notification

SAP Knowledge Base Article - Public

2553509 - Agency Posting - Email notification

Symptom

Why is an agency user receiving an email notification if the job posting to an agency is in the future?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. A job is posted to an agency with a future date

2. An email notification is sent to the agency user

3. However, this action can be confusing as the posting date is in the future.

Resolution

It is considered a normal behaviour for an agency user to receive a notification when the job is posted in the UI.

Because the posting date is in the future, please include the following tokens in the email notification, this will avoid any confusion with the agency user:

1. [[POSTING_START_DATE]]

2. [[POSTING_END_DATE]]

Keywords

aagency posting , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors Recruiting all versions