SAP Knowledge Base Article - Public

2552377 - Unable to search Users under Hiring Manager field

Symptom

Not able to search for Users (Hiring Manager) in a field defined for Hiring Manager

Environment

All DC

Reproducing the Issue

On previewing the panel or while navigating for a candidate , search for Hiring Manager in the Hiring manager field but no Hiring manager displayed

Cause

Incorrect configuration

Resolution

Field should be Defined as user List
key defined ashould be HiringManager
Named user type should be defined as : Hiring Manager

Ensure , Is Employee check box must not be checked else system will consider Employees and not users.

Hiring Manager issue.PNG

Upon this , check if correct group is assigned to User and ensure Under Security => users => user properties should not have Employee check box as checked.

Keywords

Is Employee , HiringManager ,Hiring Manager , User missing , User not displaying , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors Onboarding all versions