2551612 - How do I redirect a custom URL to my SAP Analytics Cloud (BOC) tenant?

SAP Knowledge Base Article - Public

2551612 - How do I redirect a custom URL to my SAP Analytics Cloud (BOC) tenant?

Symptom

How do I redirect a custom URL to my SAP Analytics Cloud (BOC) tenant?

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Set up a Domain Name Service (DNS) entry mapping from https://myurl.com to https://<MySimpleURL>.<DataCenter>.sapanalytics.cloud
  2. Browse to https://myurl.com
  3. Receive "Service Unavailable.  No server is available to handle request or the application is temporarily down for maintenance. Excuse us for the inconvenience."
  4. Set up a local Hosts file that maps from https://myurl.com to https://<MySimpleURL>.<DataCenter>.sapanalytics.cloud
  5. Browse to https://myurl.com
  6. Receive a a 404 error

Cause

SAP Analytics Cloud requires specific headers to be maintained in order for connection and authentication to be successful

In addition this approach will invalidate the Secure Socket Layer (SSL) certifcate used by SAP Analytics Cloud.

Resolution

Useful information on this can be found in the SAP Analytics Cloud Help under "Live Data Connection to SAP HANA via HTTP Server" at https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/120b2a4e84da4989b019c0a2580885bd.html

  1. Incoming Host HTTP request header must be preserved which for example can be done with Apache HTTP Server using "ProxyPreserveHost" per https://httpd.apache.org/docs/current/mod/mod_proxy.html#proxypreservehost
  2. Header "X-Custom-Host" must be preserved pointing to <MySimpleURL>.<DataCenter>.sapanalytics.cloud which for example can be done with Apache HTTP Server using "RequestHeader append" per http://httpd.apache.org/docs/current/mod/mod_headers.html

SAP Analytics Cloud Development is investigating this requirement and options such as Subject Alternate Name (SAN) SSL certificate

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, redirect, DNS, forward, short, url , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , How To

Product

SAP Analytics Cloud 1.0