SAP Knowledge Base Article - Public

2551562 - Unable to access SAP Business ByDesign HTML UI with Safari browser for MacOS

Symptom

When you try to access the SAP Business ByDesign HTML UI using Safari browser you receive a pop-up screen with this message:

 The website “myXXXXXX.sapbydesign.com” did not accept the certificate “com.apple.idms.appleid.prd.XXXXXXX…”

Resolution

To fix this you need to delete this certificates from your Mac:

  1. Go to Finder -> Applications -> Utilities -> Keychain Access.
  2. Search for the name of the certificate(s) that showed up in the certificate window pop-up and delete them all.
  3. Then restart Safari and try again.

Keywords

KBA , sso , mac , safari , apple , SRD-HR-PAD , Personnel Administration , How To

Product

SAP BUSINESS BYDESIGN 1708