SAP Knowledge Base Article - Public

2551153 - Private Message in Feeds Doesn't Work in HTML5


You are trying to send a private message in Feeds by using asterisk (*) in HTML, however, the system is not searching for an Employee.

Reproducing the Issue

  1. Open the system in HTML5;
  2. Go to the Feeds work center;
  3. Try to write a private message using asterisk (*);
  4. System is not going to find an Employee.


Private messages is not supported in the current release for HTML.


This is the current system behavior. You may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center (
Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea:


KBA , SRD-CC-FED , Feeds , How To


SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1802