SAP Knowledge Base Article - Public

2551153 - Private Message in Feeds Doesn't Work in HTML5

Symptom

You are trying to send a private message in Feeds by using asterisk (*) in HTML, however, the system is not searching for an Employee.

Reproducing the Issue

  1. Open the system in HTML5;
  2. Go to the Feeds work center;
  3. Try to write a private message using asterisk (*);
  4. System is not going to find an Employee.

Cause

Private messages is not supported in the current release for HTML.

Resolution

This is the current system behavior. You may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.

You can find more details about the services offered by Cloud Service Center.

You can contact Cloud Service Center as follows:

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder
  2. If you are a customer: please use the little blue box “Contact Us” shown on the very right hand side of Cloud Service Center, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/SAPCloudforCustomer

Keywords

KBA , SRD-CC-FED , Feeds , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1802