SAP Knowledge Base Article - Public

2550787 - Activity Text Not Replicated from CRM to C4C

Symptom

Activity Replication from CRM to C4C did not replicate the text even if the text was there in the incoming XML payload.

Cause

You have not maintained an entry in Business Configuration activity Communication Language for Data Replication.

Codre list mapping is not done for Text Type. Text Type code coming in the XML paylod is A002.

Resolution

  1. Maintain  an entry in Business Configuration activity Communication Language for Data Re plication.
  2. Value mapping has to be in done in the middleware(SAP PI/HCI) for A002 -> 10002.

Keywords

KBA , LOD-CRM-ACT , Activities , How To

Product

SAP Hybris Cloud for Customer 1708