2550645 - How to add multiple matrix manager in Job Relationship with EC enabled

SAP Knowledge Base Article - Public

2550645 - How to add multiple matrix manager in Job Relationship with EC enabled

Symptom

  • Job relationship section will be generated if customer purchsed the Employee Central for mastering their HR data. Customer also want to add multiple matrix managers like they configured in Employee Profile which is supported in Manage User function in EP.
  • When it comes to EC, customer might encounter a problem when they add multiple matrix for a single user, system will pop up an error and say - Error : There is already another record with the same Relationship Type: Matrix Manager.

Environment

  •   BizX, Employee Central

Reproducing the Issue

  •  Add more than one matrix manager in Job relationship and system will show a prompt like this:

 001.png

Cause

  •  This is a expected behavior, system will not allow user to add more than one same job relationship type for a single user.

Resolution

  •  In order to add more than one matrix manager, customer need to configure another job relationship type with a different label but same external code which is matrix maanger in this case.

002.PNG

  • Then we will be able to add another matrix manager based on the business needs.

        003.PNG

Keywords

mutiple matrix manager , KBA , LOD-SF-EC-JOB , Job Information & Propagation XML , How To

Product

SAP SuccessFactors HCM Core all versions