2550435 - Mobile Phone Labels are different than labeled on Succession Data Model - Employee Profile/Mobile

SAP Knowledge Base Article - Public

2550435 - Mobile Phone Labels are different than labeled on Succession Data Model - Employee Profile/Mobile

Symptom

  • Mobile Phone Labels are different than labeled on Succession Data Model
  • Mobile is not respecting field label of phones
  • Is it possible to rename phone labels to be displayed on mobile?

Environment

SucessFactors Employee Profile Mobile

Reproducing the Issue

  1. Search an user

Img.png

Resolution

Regardless of the label configured for the phone on Succession Data Model

label.png

On the mobile, by design when searching for a user will be displayed for:

  • HOME_PHONE (homePhone): Home Phone
  • CELL_PHONE (cellPhone): Cell Phone
  • FAX (fax): Fax
  • BIZ_PHONE (businessPhone): Business Phone

Keywords

  • Mobile Phone Labels
  • App
  • Respect field label
  • Home Phone
  • Cell Phone
  • Fax
  • Business Phone
  • iPhone
  • Android
  • iPad
, KBA , LOD-SF-EP-MOB , Mobile , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions